Contact us

Customer Support Availability

We understand that issues may arise at any time, which is why we offer dedicated customer support services to cater to your needs 24/7. Our team of experts is available around the clock to address any queries or concerns you may have.

Live Chat Support

You can initiate a live chat session with us by accessing our website's chat functionality during operating hours. This service allows for real-time assistance and ensures that your issues are resolved promptly.

Operating Hours:

Our support team is available from [insert time] to [insert time], Monday through Sunday, to accommodate your needs during various parts of the day.

Email Support

If you prefer a more traditional approach, you can email us at . We'll get back to you as soon as possible with assistance or additional information regarding your query. Please note that response times may vary depending on the complexity of your issue and our workload.

Help-Centre Access

For frequently asked questions (FAQs) and self-service guidance, please visit our help centre at [insert link]. Our comprehensive knowledge base provides detailed answers to common queries and can often resolve issues independently without requiring direct support intervention.

Frequently Asked Questions:

• Q: How do I reset my password?A: For instructions on resetting your password, kindly refer to the 'Password Reset' section of our help centre.
• Q: Can I change my account details?A: Yes. To modify your profile information or preferences, please visit the relevant sections in our support pages.

Verification and Account-Help Support

If you're experiencing issues with account verification or need assistance recovering an account, kindly contact us through email at or initiate a live chat session during operating hours for personalized guidance. Our team will be happy to assist you.

Responsible Gambling Assistance:

We take responsible gaming very seriously and are committed to assisting patrons in maintaining a balanced approach to gambling. If you're experiencing any issues with responsible gaming, please don't hesitate to contact us through email or live chat during operating hours for confidential guidance and support services.

Technical Support

For technical-related queries or troubleshooting assistance regarding our platforms, please visit the 'Technical Issues' section of our help centre [insert link] for solutions or reach out to us via email at or initiate a live chat session. Our team will be happy to assist you with any technical concerns.

Complaint or Dispute Guidance

If you have any complaints or disputes regarding your experience with Les Croupiers Casino, we kindly request that you contact our support team through the above-mentioned channels so that we can promptly investigate and resolve the issue.

Escalation Procedure:

In cases where a satisfactory resolution cannot be reached, please escalate your concern to [insert escalation point]. We'll do everything in our power to ensure that your issue is resolved fairly and efficiently.